Who we are
Cheshire Spine is the practice of Mr. Narendra Kumar Rath, Consultant Spinal Surgeon. The data controller for this website is Mr. Narendra Kumar Rath, contactable at info@cheshirespine.com.
What we collect
When you submit a booking enquiry through this website, we collect: your name, email address, phone number, your preferred contact method, the reason for your enquiry, your preferred dates, and your consent to processing.
We do not collect special-category health data through the website forms beyond the brief description you choose to provide. Detailed clinical information is collected separately under the appropriate medical-records framework.
How we use it
Your data is used solely to respond to your enquiry and arrange any subsequent appointment. We do not sell, share, or use your data for marketing.
Lawful basis
We process this information on the basis of your consent (UK GDPR Art. 6(1)(a)) and where applicable our legitimate interest in operating a medical practice (Art. 6(1)(f)).
How long we keep it
Booking enquiry data is retained for up to 12 months unless it forms part of a clinical record, in which case standard medical retention periods apply (typically 8 years for adults, longer for children).
Your rights
You have the right to access, correct, or request deletion of your personal data, to restrict or object to its processing, and to portability. To exercise any right, email info@cheshirespine.com. You also have the right to complain to the Information Commissioner's Office at ico.org.uk.
Cookies and analytics
This website does not use marketing or third-party tracking cookies. Standard server logs may briefly store IP addresses for security and operational purposes.
Security
Booking enquiries are transmitted via your email client to info@cheshirespine.com over standard email infrastructure. Sensitive clinical detail should not be sent through web forms — share it directly with Mr. Rath at consultation.
Updates to this policy
This policy may be updated to reflect changes in our practice or in law. The "last updated" date at the top will reflect any change.